Shipping Information
All US orders are shipped USPS First Class or Priority flat rate within 3-5 business days. Our shipping method is fairly quick with most orders usually arriving before.
Should an alternate shipping method be required this MUST be communicated before placing the order. Additional fees may apply. We can be contacted at: [email protected]
All orders will be left at the buyer’s indicated shipping address without a required signature unless otherwise requested by the buyer. Special shipping instructions must be given at the time of ordering. However, We are not the Post Office. We cannot control how or when they get your package to you, or if they follow any special instructions. Please keep this in mind when ordering if you know you’ll be out of town or do not have a suitable place to receive mail. Brilliant Contours is not responsible for lost or stolen items once post office tracking confirms delivery to the address the customer provided. Should this event occur, USPS Priority Mail often includes shipping insurance (restrictions apply). Please contact your local Post Office for further information.
Average shipping times within the continental US are 3-5 days. Alaska and Hawaii 6 days.
INTERNATIONAL ORDERS ( Canada / Australia & Other parts of the world )
International orders are shipped USPS Priority Intl and can vary in transit times depending on country/customs. Due to costs ALL International orders are FINAL / Non-Refundable, please use our measurement guide and call/email us to be sure of your size before ordering. We must have verification of your measurements to ensure they are correct before shipping product.
For large orders we may make exceptions on a case by case basis regarding an exchange. See our policy below.
Shipping outside the US can only be tracked to the point the item leaves the US. Please verify your address information is correct and do not use temporary or vacation addresses as this can possibly result in your package being returned to sender. In this event Brilliant Contours is not responsible for the costs associated nor are we responsible for the costs associated in sending out the order again.
All orders will be left at the buyer’s indicated shipping address without a required signature unless otherwise requested by the buyer. Special shipping instructions must be given at the time of ordering. However, We are not the Post Office. We cannot control how or when they get your package to you. Please keep this in mind when ordering if you know you’ll be out of town or do not have a suitable place to receive mail. Brilliant Contours is not responsible for lost or stolen items once post office tracking confirms delivery to the address the customer provided. Should this event occur, please contact your local Post Office for further information.
Average shipping times to Australia and Canada run from 10-20 days depending on Customs approvals within the country of destination. Brilliant Contours is not responsible for any possible VAT fees, Additional postage fees or delays associated with Customs & shipping centers at the country of destination. Please check with your local Postal Office to see if any possible international fees apply before ordering.
Brilliant Contours is required by US Federal tax law to charge 8.6% sales tax to Arizona residents. Your items will be charged this amount at checkout.
